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jaylakine's avatar
6 years ago
Solved

None of my buttons are working

None of my buttons are working. The options menu wont open, the inventory, skills, and simology wont open. The only two things that are opening are the needs and career button. Although the career button isnt showing what needs to be done such as homework or what a sim needs to do for work. Also none of the hotkeys are working. Can anyone help?

  • @jaylakine I had the exact same problem and mine ended up being due to UI extensions mod being broken after the update! If you don’t have that it is most definitely a piece of broken cc in your game after the update

7 Replies

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago

    @Thekey2244  @jaylakine 

    If you have any mods move the mods folder to the desktop.
    Delete localthumbcache.package file in the game folder - important!
    Fix the game in Origin.
    Origin/Library -right-click on TS4 - option "Repair game"
    You have to wait until Origin will fix all packs, not only the base game.
    Turn on the game to create a new, empty mods folder. Check if a game is working now without mods.
    Then copy from desktop your mods and CC and paste it in the new mods folder. First, paste script mods every time checking if the game is OK. Do the same with CC but if you have a lot of this, try the 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one) You need to find a culprit and either remove it or replace it with an updated version
    If you don't have CC or mods delete this file and fix the game also. The game will create the same new file but without saved errors.
    If it does not work then try doing a factory reset as described in this post:
    http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

    I don't work for EA

  • @jaylakine I had the exact same problem and mine ended up being due to UI extensions mod being broken after the update! If you don’t have that it is most definitely a piece of broken cc in your game after the update
  • nicklovett10's avatar
    nicklovett10
    6 years ago
    @butterman1960 UI extensions seems to be the issue causing this, if u have it remove it from your game, that was what caused it for me!!

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