Not Receiving Plumbob Lamp Rewards
Issue I bought several Sims 3 expansions in the Origin store. Three of the expansions did not unlock the corresponding plumbob lamps in my Sims 4 game. The Sims 3 Base Game also did not unlock its...
Forum Discussion
Contact a game advisor first to see if everything is ok with your enttitlements
Do you mean I should contact them to see if the games were all bought & registered correctly? And thank you for the quick response! 🙂
Yes, let them check if all is registered correclty
I have not been able to contact EA, but after a little searching around I found that the free items (on the Sims 3 website) for registering Sims 3 and expansions online are also not working. (The game asks me to register the expansion, but my code is invalid since it was "used" when I bought the games through Origin.) Maybe there's just some other bigger Origin/registration problem? At this point I think the Sims 4 rewards aren't really worth the trouble, but thank you for the suggestion and I hope I didn't waste too much of your time!
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- EA_Cade11 months ago
Community Manager
