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ItzSpiffy's avatar
ItzSpiffy
11 years ago
Solved

Nothing Happens when MY sim rings up a customer

Not sure if I am doing something wrong.  Just started my store, I have no employees so it's just my one sim.  Customers are ready to buy and I have the "Ring up Customer" option available, I select it, and then the action circle fills up.  At the end of the transaction I only get the retail perks, no item is sold.  Have tried ringing up said customers multiple times to no avail.  I have had a couple of successes so I can tell the difference, but it seels like 2/3 of the customers I have tried to ring up result in no sale.  Does the customer need to be standing next to the object they were interested in? Help please 🙂.

Edit: I've begun to suspect it may be because they want to buy something that is out of stock.  Can anyone confirm?

Edit 2: OK a dude wanted to buy, the only things out of stock were women's clothes so I'm doubting my first theory....

pc
  • ItzSpiffy's avatar
    ItzSpiffy
    11 years ago

    Yea but some of the time nothing is happening at the end of the "Ring Up Customer" transaction.  When it is successful, the little money icons spiral out and you get the pop of simoleans showing profit.  However, sometimes the ONLY thing that results from the ring up transaction are retail perk points.  I can ring a customer up 2-3 times in a row and get no different result.  They want to buy, my chica pulls out her tab to ring em up, and then no money comes.

    EDIT / Answer: Ok so I've confirmed the issue is indeed that  the customer decided to buy something that just went out of stock.  EG two customers were interested in the same item, rang up one for it, and a few seconds later a second customer becomes ready to buy the item I just sold.  When this happens, the final ring up will result in nothing unless I can manage to squeeze in a restock of the same item type.

2 Replies

  • crinrict's avatar
    crinrict
    Hero+
    11 years ago

    No, they just look at wares that are there and then walk over to what they want to buy.

    You should get the money, the ware gets removed and a sign is added and then the customer leaves. There should be no option to ring them up again unless they come back after leaving the lot

    Are you using any mods in your game ?

  • ItzSpiffy's avatar
    ItzSpiffy
    11 years ago

    Yea but some of the time nothing is happening at the end of the "Ring Up Customer" transaction.  When it is successful, the little money icons spiral out and you get the pop of simoleans showing profit.  However, sometimes the ONLY thing that results from the ring up transaction are retail perk points.  I can ring a customer up 2-3 times in a row and get no different result.  They want to buy, my chica pulls out her tab to ring em up, and then no money comes.

    EDIT / Answer: Ok so I've confirmed the issue is indeed that  the customer decided to buy something that just went out of stock.  EG two customers were interested in the same item, rang up one for it, and a few seconds later a second customer becomes ready to buy the item I just sold.  When this happens, the final ring up will result in nothing unless I can manage to squeeze in a restock of the same item type.

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