8 years ago
offline mode
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What expansions, game packs, and stuff packs do you have instal...
The thumbnails that are downloaded into the cache folder are supposed to be the ones that are loaded onto the Gallery pages that you see. In other words, when you view the Community tab of the Gallery, the thumbnails that you see, as well as the ones on the next page down, those are the thumbnails that will be downloaded to the cache. And as more Gallery pages are viewed, more thumbnails are loaded into the cache. It's similar to how web images are cached locally when viewing web pages on a browser. And for me the cache folder is automatically wiped the next time the game is launched.
- Have you tried without the mods folder and without CCleaner running on the cache?
- When you say that the options don't stay off, when do the options get re-enabled? (The options should not be re-enabling on their own.)
- Other than CCleaner, are there any other apps/processes attached to the \Documents\Electronic Arts\The Sims 4\ folder (or anything within)
- How many Gallery items have you favorited?
- How many files are in your \Documents\Electronic Arts\The Sims 4\Tray\ folder? (This is where your Gallery downloads and "My Library" items are stored. Each item in "My Library" consists of several files in the Tray folder)
The following options are not checked, in-game:
Auto-reconnect, Share Usage Data, Online Notifications, Online Features Access (I check this one if I'm in the mood to view the community creations, otherwise I keep it unchecked).
Would you be willing to share some files?
- \Documents\Electronic Arts\The Sims 4\saves\
- \Documents\Electronic Arts\The Sims 4\Config.log
- Some examples of the jpgs and dats that appear in \Documents\Electronic Arts\The Sims 4\cache\ when you're not browsing the Gallery
If so, instructions are here: