Forum Discussion

aem6xrz0qabh's avatar
3 years ago
Solved

One drive is full and I can’t take sims 4 out

Okay so basically I saw a thread about trying to unsync one drive. However, I still can’t do it. I followed different directions with ultimately somehow made one drive take sims 4 with it when I took...
  • puzzlezaddict's avatar
    3 years ago

    @aem6xrz0qabh  Before doing anything else, please make a backup copy of this Sims 4 folder.  You can right-click the folder and select Copy, then right-click inside the destination folder and select Paste.  Ideally, you'd put the backup on an external drive or USB stick, but the important thing here is to keep it away from any locations OneDrive tries to sync.  So even placing it in your computer's Downloads folder will work if you don't have a better option.

    Next, please list the location of the Documents directory on your computer; this lets me know whether you need to take extra steps to get rid of OneDrive's influence.  Run a Windows search for Command Prompt, open it, and paste this:

    reg query "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders" /v "Personal"

    Then post the results.

    This problem is absolutely fixable.  It just takes a bit of patience sometimes.