Forum Discussion
puzzlezaddict
2 years agoHero+
@lauriplier Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know whether you want OneDrive to keep syncing all your files, to sync other files but not Sims 4 stuff, or to stay away from all your data.
2 years ago
@puzzlezaddict i'm sorry i am new to all of this stuff since i've never had an issue like this before but by attach it to a post do you mean to reply to you with the dxdiag file?
- puzzlezaddict2 years agoHero+
@lauriplier Save the dxdiag file as a .txt, start replying to me, and attach the dxdiag to that reply. There's a Browse button next to the paper clip icon and below the text field; use that to select your dxdiag.