6 years ago
Origin crashing as update prepares.
My only origin game is the Sims 4 and recently I tried to open it to play and origin is stuck on preparing an update. I've left it open and it has prepared for nearly 10 minutes and then crashes ever...
- 6 years ago
@Maddie121502 Clear Origin's cache again, then uninstall Origin "the hard way."
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
When you reinstall, be sure to uncheck the box to automatically keep Origin and your games up to date. Before trying to update Sims 4, right-click on its icon in your Origin library and select Repair.