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Anonymous's avatar
Anonymous
11 years ago
Solved

Origin says I am Online, Sims 4 Game says I am offline.

When I am on my origin account, I sign in and click the online button. Nothing happens, it appears to me that I am online. When I go to play the Sims 4 game, it says I am not online. So I click to go...
pc
  • crinrict's avatar
    crinrict
    11 years ago

    Make sure your firewall and Antivirus are not blocking the connection

crinrict's avatar
crinrict
Hero+
11 years ago

Make sure your firewall and Antivirus are not blocking the connection

Crazypanda12321's avatar
Crazypanda12321
11 years ago

This happens to me too. I tend to, when I start the game, look at the bottom of the welcome screen and if it says offline, I click it. It then has the choice to enable online mode. Or, you can click the gallery to be given the same option.

  • Anonymous's avatar
    Anonymous
    11 years ago

    @MediGirl1987 

    Have you been able to resolve your issue?

  • Anonymous's avatar
    Anonymous
    11 years ago
    Where do you see the "go online" button?
    • Jron7667's avatar
      Jron7667
      11 years ago

      What I did to fix this was I exited my game and logged out of and exited origin.   I then loaded Origin, and signed in.  I then went to game library and started the game from there... and I was then online in the gallery.

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