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Torininabox's avatar
8 years ago
Solved

Origin Web Helper Service

I'm wanting to clear my sims cache by following these steps provided by EA in the past. I'm stuck on step 5 because the OriginWebHelperService_Log cannot be deleted due to being "in use." Can someone...
  • 172e3cda0034987's avatar
    8 years ago

    I just tried up to step 5 and it worked for me. Have you made sure Origin Helper Service is turned off?

    Go to Origin > Application Settings > Scroll down to Start Up Options and look for Origin Helper Service. Turn this off.

    Exit Origin and try clearing it's cache again.

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