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Crackerfang's avatar
Crackerfang
4 years ago

Own the game on Steam, but Origin is asking for a product key.

So, I have an Origin account from a while back, which happens to be this account that I'm using. I recently bought Sims 4 on Steam however, and things worked fine for a while, but two days ago I trie...
pc
EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
4 years ago
Hi @Crackerfang,

Sorry to hear this! To ensure we're speaking to the authorized account holder for any issues related to your account you'll need to speak with an advisor at http://bit.ly/EA_Contact_Us for assistance. 

We can't assist with this type of issue via AHQ I'm afraid.
  • Crackerfang's avatar
    Crackerfang
    4 years ago

    If I do that, I'm assuming they're just going to tell me that they can't do anything and I need to contact Steam again.

    I guess I should just consider this a loss and give up. Thanks though.

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