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marlis999's avatar
marlis999
2 years ago
Solved

Packs I bought in Epic Games that previously did show in the EA app don't show

I bought 4 packs through Epic Games and for years it was completely fine, but today, after having some other technical difficulties that I have fixed by now, the packs I bought through Epic Games don...
pc
  • marlis999's avatar
    marlis999
    12 months ago

    I already fixed it, in the end I had to do some weird things to relink it but not make the EA app think I had the sims 4 through Epic Games, which broke my game when it happened.

puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

@Robin9139  Are your EA and Epic accounts currently properly linked?  Even if you think so, please test.  Open an EA website (this one is fine) in a private browser window and try to login with your Epic credentials.  If you land in the correct EA account, everything's fine; if something else happens, let me know.

If your accounts are properly linked, please also clarify whether the Epic-owned DLC is missing from your EA App library, or only in-game; and whether Epic still thinks you own the content.

marlis999's avatar
marlis999
12 months ago

I already fixed it, in the end I had to do some weird things to relink it but not make the EA app think I had the sims 4 through Epic Games, which broke my game when it happened.

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