Packs won't show up in game
Please help! I only have the base game of Sims 4 working, all of the packs I have bought are downloaded and visible in game, but when I try to use them the game says I don't have them. I've cleared...
Forum Discussion
@PlainSimpleAimie If you have the CAS Demo installed, please see this thread:
Otherwise, please run searches for two or three of your missing packs. Open a File Explorer window, click This PC in the left panel, and enter the folder name for one of the missing packs in the search field in the upper-right corner. This is the full list of packs:
https://sims4.crinrict.com/eng/extras-2/available-packs-dlc/
For example, if you're looking for Seasons, you'd search for EP05 . Wait for the search to finish, then make sure the full file path is showing under each result. If it's not, expand the window sideways as necessary. Take a screenshot using Windows key-shift-S and attach it to a reply here. Then repeat for one or two more packs.
Hello, thank you so much for getting back to me!
I've deleted the Cas demo and renamed the file, tried repairing the game but it's still just the standard game.
I can't find any of the files! It's like they no longer exist on my computer. But the EA app says they are all installed?
When I view my packs in the game, I can see the following messages 'You already own this pack,' but also 'Requires The Sims 4 (Sold separately) and all game updates'. Does this help at all?
Community Highlights
- EA_Cade11 months ago
Community Manager
