Forum Discussion

maryb72's avatar
maryb72
Not applicable
10 years ago

PC: My Sims 4 game crashes in the middle of gameplay

Hi

So my problem is whenever I play my game for a while today I played it for 4 hours and all of a sudden it crashes, and says this:

Problem Event Name: APPCRASH

Application Name: TS4.exe

Application Version: 1.20.60.1020

Application Timestamp: 576082b2

Fault Module Name: TS4.exe

Fault Module Version: 1.20.60.1020

Fault Module Timestamp: 576082b2

Exception Code: 80000003

Exception Offset: 00071ef2

OS Version: 6.1.7601.2.1.0.256.0.48

Locale ID: 103 3

Additional Information 1 : 4d1c

Additional Information 2: 4d1c6062a03e88868c0a265ff073e717

Additional Information 3: dc8c

Additional Information 4: dc8c0706252a238a04acb4bb009d7f35

I can launch my game fine its just staying in the game after playing for a while it crashes. I've already tried to repair the game on Origin. I've looked my problem up but nobody seems to have the same problem.

30 Replies

  • maryb72's avatar
    maryb72
    Not applicable
    10 years ago

    @roberta591 So I didn't see the Nivida one so this way the closet I got GeForce® GTX 960 4GB GDDR5 (Maxwell). And this is the cpu AMD FX-6300 3.50 GHz Six-Core AM3+ CPU 6MB L2 Cache & Turbo Core Technology. And the rest I got. Does that look about right?

  • maryb72's avatar
    maryb72
    Not applicable
    10 years ago

    @roberta591 And for the mean time do you have any suggestion how I can at least launch my sims 4 game?

  • roberta591's avatar
    roberta591
    Hero (Retired)
    10 years ago

    @maryb72 The GTX 960 - the chip is made by Nvidia. Looks about right. Like I said you will have to update the Intel video drivers AND edit the game files so the video is configured correctly. Most modern video chips will have to be edited into the game. I think I gave you a link for a how to. I looked up the Maxwell GTX 960 - that's an EVGA GTX 960 which is what I have. Fry's Electronics has it for $169.99 which is $20 cheaper then I paid.

    the cyberpowerpc.com computer is real close to my gaming computer and it plays Fallout 4 and Rise of the Tombraider (ROTT was patched for DX12).

    Updating video drivers is just part of being a gamer.

  • roberta591's avatar
    roberta591
    Hero (Retired)
    10 years ago

    @maryb72 I stay away from beta drivers unless I have problems with the standard driver. Gaming video drivers are optimized for speed - beta drivers could (may) not perform as good as standard drivers and may not be checked for bugs (that's why they call it a beta driver). The average consumer computer user should stay away from unknowns and stay away from the deep end of the pool until they can at least get themselves out of trouble