Photographs are black
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Español
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? Get to Work, Sims 4 premium edition, cats and dogs and Luxury party stuff.
Steps: How can we find the bug ourselves? When i take a photo like when my sim is photographer the photos are black when i put it on the wall or in the inventory of the sim, or when my sim take a photo with her phone they are black everytime.
What happens when the bug occurs? The bug still the same even if i remove the cc that i have.
What do you expect to see? The photos are black.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? No
Like this
Hi @DaianaDomC
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
- Options.ini (or just re-set all your settings manually)
- Tray Folder
- Screenshots/Videos/Custom music
- Rest of the save games (leave out slot_00000001.save which is the autosave)
- Custom content like clothing, hair, skins, make up ....
- Mods (one by one, making sure they all still work)
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.