Picking traits in CAS

I recently redownloaded my sims 4 game, and after updating and adding my cc I found that when in CAS I could not see or pick traits for my sims. Looking online I saw it could be an issue with my cc so I removed them all from the mod folder, deleted the local cache and hit repair in the EA app. I am still experiencing the issue after trying these fixes. I am unsure what more can be done to try to fix this.