Previously owned expansion packs missing
I own most of the sims 4 expansions, purchased them all from origin/ea app. This week the game was having issues updating, I had to uninstall the app and all games and re install. Now it’s saying I d...
Forum Discussion
@SimileCreations Do you own other packs that are still showing as owned? If not, you're probably in the wrong account.
If all of your content is showing except for these two packs, please go to ea.com, sign in, open Account Settings > Order History, and look for a refund, full or partial, for either or both packs. Let me know what you find.
I have only had this account for years. I’ll attach the screenshot of the order confirmation from 2020. I’ve been playing with these packs for years. I’ve taken a break from sims but I have saves in my computer with them from minimum a year ago
[CM Edit: Personal info removed]
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