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Ciufer's avatar
Ciufer
Hero
2 years ago
Solved

Random crash

Hi, i'm lately experiencing random crash, after last game pack and patches. I have made a clean installation and tryied to play without any mod or cc and still crashing on new game after few minutes.
I attach my dxdiag if someone could help me.
Thanks for any advice.

  • @Ciufer  Please try disabling XMP and CPU Turbo Boost (or similar) in your computer's BIOS.  A few players with similar configurations have reported that this stopped their random Sims 4 crashes.

    If this doesn't help, or it does but you don't like the results, please list the exact model motherboard you have.  Asus has started rolling out fixes for some instability issues, and I can check if your board has an updated BIOS version that might help.

22 Replies

  • Ciufer's avatar
    Ciufer
    Hero
    2 years ago

    @puzzlezaddict  sure, here i am 🙂 the "turbo something" option that seems caused the crashes is a generic "turbo mode" that i still don't know where to find under the ai tweaker section. I attach 3 pictures of my bios. One with the detail of DOCP options and the other 2 with the boost and turbo option that i've found with the search (F9) function in the advanced (F7) bios menu.