Random crashing?
Hello fellow simmers! I recently installed the Sims 4 on my laptop and have experienced my game crashing within 20 minutes of game play. It doesn't happen at a specific time; it's very random. I te...
Forum Discussion
Can you please post the error message
I can't post a screen shot of it but it says something along the lines of "Sims 4 has stopped working unexpectedly" and offers me to options. 1) debug or 2) close the program
Get the details from the crash with this:
Start -> type "Reliability" -> View Reliability History -> Find Crash -> Right Click -> View Technical Details
Also a DXDiag might help too
Start -> type: DXDiag -> Save Information www.pastebin.com
More detailed description = http://answers.ea.com/t5/Titanfall/PC-Graphic-performance-issues-in-Titanfall-here-s-how-to-help-us/m-p/2454360#U2454360
There were 5 critical events; all of which were from the sims 4. here is what was listed under technical details.
Source
The Sims™ 4Summary
Stopped workingDate
11/14/2014 12:01 AMStatus
Report sentDescription
Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4.exeProblem signature
Problem Event Name: APPCRASH
Application Name: TS4.exe
Application Version: 1.2.16.10
Application Timestamp: 544b0c38
Fault Module Name: TS4.exe
Fault Module Version: 1.2.16.10
Fault Module Timestamp: 544b0c38
Exception Code: 80000003
Exception Offset: 00cd0311
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 5add
Additional Information 2: 5add11b9687f9d446d352e729ddcbda3
Additional Information 3: ddc3
Additional Information 4: ddc3ac8b5292b6fea598b8db18458edfExtra information about the problem
Bucket ID: 619811114
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