Random crashing?
Hello fellow simmers! I recently installed the Sims 4 on my laptop and have experienced my game crashing within 20 minutes of game play. It doesn't happen at a specific time; it's very random. I te...
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Can you please post the error message
I can't post a screen shot of it but it says something along the lines of "Sims 4 has stopped working unexpectedly" and offers me to options. 1) debug or 2) close the program
Get the details from the crash with this:
Start -> type "Reliability" -> View Reliability History -> Find Crash -> Right Click -> View Technical Details
Also a DXDiag might help too
Start -> type: DXDiag -> Save Information www.pastebin.com
More detailed description = http://answers.ea.com/t5/Titanfall/PC-Graphic-performance-issues-in-Titanfall-here-s-how-to-help-us/m-p/2454360#U2454360
There were 5 critical events; all of which were from the sims 4. here is what was listed under technical details.
Source
The Sims™ 4Summary
Stopped workingDate
11/14/2014 12:01 AMStatus
Report sentDescription
Faulting Application Path: C:\Program Files (x86)\Origin Games\The Sims 4\Game\Bin\TS4.exeProblem signature
Problem Event Name: APPCRASH
Application Name: TS4.exe
Application Version: 1.2.16.10
Application Timestamp: 544b0c38
Fault Module Name: TS4.exe
Fault Module Version: 1.2.16.10
Fault Module Timestamp: 544b0c38
Exception Code: 80000003
Exception Offset: 00cd0311
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 5add
Additional Information 2: 5add11b9687f9d446d352e729ddcbda3
Additional Information 3: ddc3
Additional Information 4: ddc3ac8b5292b6fea598b8db18458edfExtra information about the problem
Bucket ID: 619811114Fingers are all pointing to The Sims program itself from that log.
Are you GPU drivers up to date? If not update them.
If they are already up to date try going to Catalyst Control Center and resetting the 3D Properties.
Try a Repair from Origin?
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