12 years ago
Random crashing?
Hello fellow simmers! I recently installed the Sims 4 on my laptop and have experienced my game crashing within 20 minutes of game play. It doesn't happen at a specific time; it's very random. I te...
How do I get a repair from origin? Also, what is the catalyst control panel or rather where can i find it to reset my 3D settings? My drivers are all up to date.
I really appreciate all your help!
I tired repairing the install with origin with no luck, sims still crashed. My drivers are updating from AMD as I type this so I will test it once again. As for opening the amd catalyst control panel, when I right click on my desktop, that isnt an option however "graphics options" is and when I click that, everything under 3D is defaulted.
Try a Clean Boot
I tried it and still crashed with < 10 minutes of gameplay. ☹️
Windowed // Windowed-FullScreen do anything versus FullScreen?
Laptop mode... think that's really only for visuals though.
What do you mean? I have the game set to laptop mode, but it was still crashing before i changed the settings.
I tried both options as well as turning origin offline and I'm still randomly crashing
Perhaps post the DXDiag.
Maybe check computer with SFC /Scannow
Maybe uninstall reinstall the visual studio package that comes with the sims and reinstall it.
If it's an option to you... shrink your current partition and install windows fresh clean on the space you carve out... You can get away without downloading the game again by mapping the new install of origin to the game's location.
I'm sorry I don't know what else to suggest with the generic logs it's throwing.