Forum Discussion

Re: $$$ down the drain!!

So you registered your game on your Origin account and it let you enter your code without having internet and now when you use the same account it won't let you redeem the code again ?

Have you checked if it's on your account ? Downloaded the Origin client: http://origin.com/download and logged in with the account you first registered on and it's not in my games ?

If that's the case, you will need to contact a game advisor for further help

Game advisors can be found through live chat or call-back

  1. https://help.ea.com/en/contact-us/ 
  2. Click on the orange NEXT button
  3. Select a platform
  4. Click on the orange NEXT button
  5. Select a topic and describe your problem in a few words
  6. Click on the orange NEXT button
  7. Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back

In Details here: How to contact a Game Advisor using the new EA Help page

1 Reply

  • roberta591's avatar
    roberta591
    Hero (Retired)
    9 years ago

    Yes you need the internet to activate the game. There is no anti piracy code other then having an Origin account. Valve's Steam has been around before Origin and some games (Fallout 4, etc.) you can't play unless you register on Steam. You can probably play the game off line but you have to go online to get patches and expansion packs. This game does not "require" a fast connection. There are many free access points and some very cheap wireless services or dsl. I'm old school and don't care for all this social media stuff but I go with the flow. I can't see that you wouldn't use a lot of bandwidth if you used a smart phone (unless your downloading patches or other data. BTW the internet requirement is on the back of the product box.