Forum Discussion
3 Replies
@AgnewLeah Alright, the issue isn't free space, but I'm not sure why else OneDrive would say it's unable to sync your folders. Did Microsoft support say anything about that? I'm not asking you to go back to support, only wondering if you know why this is happening. When the user blocks syncing, OneDrive normally just says it's not syncing the folder(s) in question, not that it's unable to do so.
Did it help to pause syncing—were you able to delete the folder on your desktop? If not, do you see that folder's contents on onedrive.com, and can you delete it from there?
I don't know why thats happening with OneDrive. I decided to leave everything as it is because I don't want to cause more damage. The Sims 4 screen was flickering a little bit and i read somewhere that I needed to check the "vertical sync" in game options. I did that and it no longer flickers, so thats good. I opened up The Sims 2 to make sure it works and it moved the EAGames folder to the desktop as well, and I don't know why. It's like The Sims now sees my desktop as the files root location. I would not know how to fix that so I'm just leaving it. I might end up reaching out to Microsoft Support for the OneDrive issue. Thank you very much for your help, the problem is (kind of) solved. I don't like those folders on my desktop but I think moving them and deleting them will just make it worse. Appreciate all your help. - Leah Agnew
@AgnewLeah If you want to fix this issue for good, a new Windows account would do it. Making it a local account would mean no OneDrive at all; you could set it up later, but even then, you'd have all new settings for that account. You don't need to do anything, of course; this is just an option in case the setup bothers you now or in the future.
Let me know if you'd like more help with this or anything else.