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crinrict's avatar
crinrict
Hero+
8 years ago

Re: All my households are empty

Hi @ImprovShoes

mods and cc get outdated with patches with patches so it's possible that one or more of your mods/cc is no longer compatible with the game.

For troubleshooting you should remove them all and test without them. If it works when you remove your mods folder, then one or more mods/cc is no longer compatible with the game and you have to find those.

Use the 50/50 method: http://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content

Also backup your saves before attempting because you will loose all the cc in the game when you remove it: https://sims4.crinrict.com/en/2014/09/backups/

Once you figured out which mod/cc is causing the issue, you can remove that one (or check if it has been updated by the creator).

8 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    It has nothing to do with the mods/cc.

    The problem persisted even when I turned off Mods/CC completely.

    EDIT (crin): Removed all caps and extra-large font cause that's considered shouting and against the TOS

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    Have you also tried repairing the game through Origin ?

    Right click on the game and choose repair game.

  • Anonymous's avatar
    Anonymous
    8 years ago

    I tried this and it did not work.

  • Anonymous's avatar
    Anonymous
    8 years ago

    Okay, I tried your way, and it still did not work.

    It is not an issue with the mods/CC.

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    Did you test this on a fresh save as well ? Is it happening there as well ?

  • Anonymous's avatar
    Anonymous
    8 years ago

    Yes, I did. I deleted my old save and tried again. It's still happening.

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    Have you tried resetting your entire user folder yet ? There have been a few suggestions made in that direction so I'm not sure if you tried that.

    Just rename the user folder, then try on a fresh save.

    Could you also post your Computer's DxDiag?

    To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

    You can attach the txt file to your post directly.

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