Re: ASUS computer windows 10 The sims 4 and Origin startup issue
@maggiemay104 wrote:
I have an ASUS lap top with windows 10 installed on it. I've had Origin downloaded for about a year and this is how I've been playing the sims 4. I've never had any problems in the past, but now all of a sudden Both origin and the Sims 4 won't open. There isn't an error message or anything popping up, they just wont do anything when I click on them. I've already tried restarting my computer a few times and deleting and re downloading Origin and going to origin online to open the Sims 4 and nothing is working. I've been trying to find a solution and it seems like a lot of other people have had this problem or at least something similar but they have all had an error code pop up when they try and open it and literally nothing happens when I try to.
I recommend trying two things, first run Origin as an admin by right clicking the origin icon on the desktop and selecting "run as admnistrator" and then open origin. If it works you're good. If it doesn't clean boot your PC and try to open origin so we can see if any other programs are interfering with Origin's function.
Here's how to clean boot your PC https://support.microsoft.com/en-us/kb/929135
