Re: Cannot check into vet!

so I was playing my game for awhile when my dog Greyson needed to go to the vet, so my sim and him traveled to the vets office that comes with the pets pack and she gets stuck outside and can not go inside the vets office at all. she would not move at all. I tried sending her back home, walking around and nothing. ive tried to reset her and it pops up 'sim not found'. I read somewhere about evicting the family and starting all over and I have tried that but it does the same thing over and over. please help