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Re: Cannot run Sims 4: error 0e6d1221

Hey guys, thanks for the help!

I found out that the latest AMD Drivers were the culprits here, and Windows 10 was auto-updating the drivers without my knowledge. I rolled back a few versions of the drivers, and disabled Windows doing drivers auto-update and it worked!

In order to disable drivers automatically updating, do this:

- Right click on PC icon>Properties

- Left column> advanced parameters>hardware tab

- Drivers install parameter (second button out of two)> set it to NO

Hope it helps other users.

1 Reply

  • EA_Mai's avatar
    EA_Mai
    Icon for EA Staff rankEA Staff
    8 years ago

    Hi @Lynx_Maeglin,

    Glad to read you found a solution! 🙂 Thanks for sharing it with everyone!

    Now that your game is working again, if you have any gameplay questions about the new pack that will be releasing tomorrow (The Sims 4 Parenthood), you might want to take a look to this Q&A thread by @crinrict and @Phantomlover1717. They are ready to answer questions and comment the game with Simmers! 🙂

    -Mai