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crinrict's avatar
crinrict
Hero+
8 years ago

Re: Cannot travel from home lot

Hi @panpan6222

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

4 Replies

  • panpan6222's avatar
    panpan6222
    New Rookie
    8 years ago

    EDITED: Okay I will try that solution. Unfortunately my external drive is broken, is there another way to backup files? Can I just move them to another space on my computer? Okay saw you can just move them to another location. I'll update in a few.

  • panpan6222's avatar
    panpan6222
    New Rookie
    8 years ago

    So everything worked until I put my CC back in, which is weird, because I was testing it earlier without CC and the issue happened. 

    I removed mods first, I guess i'll have to see if I have any bad CC.

    My only problem is that I played this same sim and household days ago, the only thing I added was a dog. No new CC or anything.

  • panpan6222's avatar
    panpan6222
    New Rookie
    8 years ago

    Yeah thankfully I already had it and need to check. Thanks so much! 

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