Community ManagerHey there @SimsMeowster,
There are a few things to try if your game won't update:
If you still have troubles once you've tried these steps, please let me know!
Done all of these things and still having issues!! Starting to really annoy me as I’ve spent so much on the game and add-ons
Community ManagerHi @Quinny5403,
Are you getting an error message when you try to install the update, or is it getting stuck at a certain percentage?
I get an error that comes up once i'm verifying the update. I've cleared cache, restarted the app. But, it's been doing this for 2 days. ☹️
I get it when trying to install the update. But basically I click install, it gets to 60% and then the error code pops up
Community Manager@Quinny5403 & @cookcameron923,
What error specifically are you seeing, could you attach a screenshot of that error to your post for me please?
Hey I still have problems after doing all these things. Sims gets stuck at Verifying 66% and then I get an error message "something went haywire" and get two options retry or cancel, retry never works.
Didn't help : ( I am sad especially because the inflants update is supposed to be out and I don't even know where to find info about if my game is updated or not!
Been trying to do the update all day and I'm not even getting an error... I'm being told that Sims is ready to launch go to launch it and it tells me I still need to update the game
@CandiKane94 and @queemo4 Try going offline in the EA App and back online. The option is in the dropdown menu in the upper-left corner of the App window.
If that doesn't help, try forcing the App to update. Go here:
C:\Program Files\Electronic Arts\EA Desktop\EA Desktop
and launch the EAUpdater.exe.
this does not work as well this is waste of money to be honest
Community Manager
