Forum Discussion

Re: Cats & Dogs Vet Clinic Glitch

I'm having the issue where I can't check in but allow or disallow patients is the only option. How do I check in?

2 Replies

  • EuphorialQueen's avatar
    EuphorialQueen
    Hero (Retired)
    6 years ago

    @gmm1999 wrote:

    I'm having the issue where I can't check in but allow or disallow patients is the only option. How do I check in?


    Does your Sim own a Vet Clinic?
    Do you have mod or CC?
    If you are on PC/Mac -
    Try removing (not disabling) mods / cc and delete the localthumbcache.package and any other cache files.
    Test the game to see if the issues are still there.
    If you still cannot check in after doing the above you may need to reset The Sims folder as described in the following link:

    Troubleshooting tips
    https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Troubleshooting-your-Game/m-p/3621199

    - EQ Avid Sims Player
    Game Version 1.54.120.1020 Patch 08Aug2019
    All content installed thru Moschino Stuff Pack
    PC / Win 7
    Never used CC or mods.



  • EuphorialQueen's avatar
    EuphorialQueen
    Hero (Retired)
    6 years ago

    @gmm1999 wrote:

    I'm having the issue where I can't check in but allow or disallow patients is the only option. How do I check in?


    Is the pet a member of your household or a stray?

    What is the age of the pet?
    Only cats/dogs that are members of your household can be checked in at the Vet Clinic.
    Kittens and / or Puppies are too young and cannot be checked in at the clinic.