Forum Discussion

Re: [CURRENT ISSUE] Incredibly Low FPS when connected to Internet

@LT_Gavin Does disconnecting the internet on your computer make the game run smoother as well?

@Rujubee123 Could you share videos of the game performance with the internet connection versus without it?

Instructions on how to send files are here:

https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065302

EDIT: Also, for both of you, do you have the "Share Usage Data" box enabled in the Game Options > Other section?

8 Replies

  • I've been running a sub-10 fps for awhile. Disabling my ethernet makes it jump back up to 100+fps.... 

    Is that the solution or is there a way to not have to live in the stoneage while playing Sims? 

  • SimQARobo's avatar
    SimQARobo
    Legend
    6 years ago

    @Monocricket 

    Unfortunately we have not been able to reproduce this issue yet. 

    When your game is online and you see the low performance, do you have these settings enabled or disabled in Game Options > "Other" section:

    • Online Features Access
    • Online Notifications
    • Auto-Reconnect
    • Share Usage Data

    Does performance improve if you change any of these settings?

  • Trying to turn off all the online features doesn't help unfortunately.

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