Forum Discussion

Re: [CURRENT ISSUE] Sims 4 DLC shows as installed, won't load in-game

I cannot play any saved games since the switchover to EA because they all have expansion packs & add-ons. When I try to launch it, it says I need to download them. So, I go to "manage add-ons" and they all say they are installed, so I'm not sure what to do but it's really annoying. This is on top of it taking all day and countless attempts at even getting this game to work through EA. So frustrating for the amount of time & money I've put into this game.

3 Replies

  • Annfallet's avatar
    Annfallet
    New Rookie
    2 months ago

    I have the same problem, but I have been playing through the EA app for years. 
    Everything was fine last week, but today it doen't work. I can see all my add-ons in the EA app, and in the starting menu of the game, but when I try loading a save file it says the content isn't installed or is no longer playable and if I continue the savefile might be corrupted. 

  • Annfallet's avatar
    Annfallet
    New Rookie
    2 months ago

    Update on that: I restarted my computer and it now works just fine. 

  • gigigiiiiiii's avatar
    gigigiiiiiii
    Seasoned Newcomer
    2 months ago

    Hello !
    I have the same problem too... even if I restart my computer. But the problem didn't come just like that, I opened EA and connect and then I had a pop-up that said "Do you want to associate Steam to EA ?". I said yes, which was obviously a bad idea. This is at this moment that the problem happend. This is what I did after that :

    1. Dissociated Steam and EA : didn't change anything
    2. Tried to repare the game : didn't work
    3. I tried to desinstall de the game and still, it doesn't work.
    4. I tried to restart my computer : didn't work

    I'm trying to solve the problem for weeks now and it's getting verry stressfull because I don't have de skills to fix the problem and a looooot of money into that game.

    Please help us !