@lynnsimsshaving the same problem, purchased HSY pack and keeps on stuck at preparing 14%. then throws a network error
update:
I solved the problem. for anyone experienced this 14% error you can try this.
1. gave up download the dlc
2. launch the game and play for a while, and to check you own the broken dlc
3. close the game
4. try download dlc again
I see someone else did the same thing and fixed the problem in this thread.
@Karofsky wrote:
@lynnsimsshaving the same problem, purchased HSY pack and keeps on stuck at preparing 14%. then throws a network error
I am having the same issue! Stuck at 14% with a 'Download error'. I have cleared the EA app cache and uninstalled/reinstalled the EA app. I am able to install other games and other Sims 4 add-ons.
What were your exact steps?
Where did you find the DLC?
you buy the dlc via the ea app for pc or console origin for mac
did you save before exiting?
After everything else, thats what ended up working for me. I'm kinda mad about it but whatever works I guess.
Hi, I'm having this exact issue right now. Can you please explain what you did to make your downloads work again? EA has not been any help at all, I've been waiting for a response for days
Yes, somebody please give us some answers. I tried "Repairing" the Sims 4 in hopes that it would fix the 14% download freeze issue, but now the Repairing is stuck at 14% too. I hate EA, and I hate myself even more for being such a sucker - once again. Cannot wait for ParaLives and some of these other simulation games to come out so I never have to support this ridiculous fraud of a company ever again.
How are you able to play without download, my EA ap won't let me play, it's making me upgrade and error everytime.
