Re: error loading the sims4 "problem with game setup"
@noahnaveda If you use Steam this time around, but you didn't before, then you don't need to create a new folder. Steam installs games into a different location than the EA App does, so that should be fine.
If you previously installed via Steam, please create a new Steam library folder, also on the root level of the drive of your choice, and install Sims 4 into that. Here's how to create the folder:
https://help.steampowered.com/en/faqs/view/4BD4-4528-6B2E-8327
Either way, the point here is to install the game into a different folder than you used the last time around.