Forum Discussion

Re: Excessive Loading Time (several minutes)

I did have CC and it was on my computer when I installed the game, but I have taken it out since. Did installing when I already had CC mess my game up? Should I reinstall?

9 Replies

  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    9 years ago

    Not sure, do you have a The Sims 4 folder the Electronic Arts in your Documents folder? Try renaming that and see how the game responds to that.

  • TalixSims's avatar
    TalixSims
    9 years ago

    Yes, I have a folder called Electronic Arts that's in documents and there's a folder labelled The Sims 4 inside that.

  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    9 years ago

    The folder of The Sims 4. Change to 'The Sims 4 back up' or whatever. It's just to test.

  • TalixSims's avatar
    TalixSims
    9 years ago

    Ok, what I did is I uninstalled the game, renamed the old The Sims 4 folder, and then reinstalled. This solution seemed to work! I guess when I installed while I had the Sims 4 folder on my computer (I had entire hard drive transferred onto this laptop) that messed something up. My original download times (I installed it twice) for the Sims 4 base game, all 3 expansions, 5 game packs & 5 stuff packs were less than an hour... last night the base game alone took more than an hour. So that should have been a red flag. Things seem up to speed now though. Many thanks!

  • Ugh, actually it only loaded quickly the first time after reinstalling the game. It's loading quicker than it did the first time around, but still not the ~15 seconds it was on my old machine. I am super frustrated with this. I just want to know if it's something I did, if there is something wrong with the game or if it's my computer's fault somehow.

  • Ok, sorry for triple posting, but I've just discovered that this only seems to be a problem in windowed mode. Kicking myself that I didn't try this sooner, but whatever. With fullscreen mode, I set my graphics to medium/high and put it on max resolution and it still loaded in ~15 seconds. So I'll just continue playing in fullscreen. Problem solved.

  • Phantomlover1717's avatar
    Phantomlover1717
    Legend
    9 years ago

    15 seconds for loading the game is pretty fast I must say! Happy you found what caused the issue and solved it yourself! :eahigh_file: