I open the game and it looks like it works but when I go to click on a family/household it goes to the opening screen. It takes the same amount of time to load as it normally does but it wont open my family. It goes right back to the start where you choose a world. I also tried going through creating a new family. It let me create a new family but wouldn't let me play it once I chose the house.
If it helps, its just done an automatic update and I've clicked the repair game.
Please help
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EA_NilsCommunity Admin
@Erin2908 wrote:
I open the game and it looks like it works but when I go to click on a family/household it goes to the opening screen. It takes the same amount of time to load as it normally does but it wont open my family. It goes right back to the start where you choose a world. I also tried going through creating a new family. It let me create a new family but wouldn't let me play it once I chose the house.
If it helps, its just done an automatic update and I've clicked the repair game.
Please help@Erin2908 Hi,
I have moved your post to the main thread regarding this issue. Please carefully check out the suggestions in the opening post: http://answers.ea.com/t5/The-Sims-4/ISSUE-Loading-family-just-loads-Map-again-PLEASE-READ-FIRST-POST/td-p/4672173
Cheers,
Nils
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