loislanenetwork What worlds and lots are you playing in when the game crashes? Does it run better in one of the base game worlds, with no content from the Gallery or your own library? Please test if you haven't already, and let me know.
Most of the crashes in your dxdiag are generic Windows errors that may not mean anything. But the fact that they're happening frequently enough to crowd out the Sims 4 crashes could be concerning. So please run a couple of basic checks of your Windows system files:
- Hit Windows key-X
- Choose either “PowerShell (Administrator)” or “Windows Terminal (Administrator),” whichever option is offered
- Inside the window that appears, copy and paste “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes, and enter
- The system will start validating soon. If it throws an error, please list it here
- After it reaches 100%, hit Windows key-X again
- Again, choose “PowerShell (Administrator)” or “Windows Terminal (Administrator)”
- Inside the window, copy and paste “sfc /scannow” without quotes, and enter
- Post the message you receive here
Restart your computer, hit Windows key-i, select Update & Security, and click the box to check for updates. If any install, restart again afterwards.
Please also let me know whether the game runs better when your computer is offline. You can sign into Steam and the EA App and put them in offline mode, then disable wifi and/or disconnect the ethernet cable before launching the game. At least I think you can play offline in Steam, but I haven't tested or heard either way lately.