Forum Discussion

Re: [FIXED] Save Issues after Patch 1.30.103

Are you using mods ? Did you try the backups ? (Backup the saves folder in docs first)

15 Replies

  • LittleMsSam's avatar
    LittleMsSam
    Seasoned Hotshot
    8 years ago

    I have almost the same Problem.

    Loaded an older Savegame which i used to Test Mods. Clicked on Save and instead of overriding its own slot it override the slot of my save of my Play Family which was on Top of the List.

  • IrishMadCat_EA's avatar
    IrishMadCat_EA
    Icon for EA QV Team rankEA QV Team
    8 years ago

    @joshlaura03 and @LittleMsSam 

    What happens if you try the "recover save" button on the save that was lost? Can you press play on the save that was lost? What message do you receive? What mods were you using?

    Are you happy to upload the folder containing your saves? This is normally "documents\electronicarts\thesims4\saves" but you can see the exact location by hovering over your folder icon in any save. You can upload the folder as per the instructions here

    Thank you both for any information you can provide. 

  • LittleMsSam's avatar
    LittleMsSam
    Seasoned Hotshot
    8 years ago

    I uploaded two Savegames.

    Slot_00000010 is the Test Savegame i loaded yesterday to test new Mods.

    I quit the Game by Quit Game -> Save and Quit no unusal messages did appear.

    Today when i loaded my actual Play Savegame i saw that it had the Picture of the Test Family i played last. After loading the Savegame i saw that indeed my Play Savegame got overwritten by the last loaded Savegame.

    The Savegame that got overwritten is the Slot_0000000e after it got overwritten.

    Luckely the fifth of the recover Savegame Options had the original Household etc. saved so i could recover it.

    I'm using  a lot of mods plus 2GB CC. I added a List of Mods i'm using in a Textfile.

    Also one of the script Mods i had to delete today was in my Folder yesterday and caused a huge lastException.txt. I'm not sure if that could be the cause of the Problem or not. Just in case i added the lastException.txt in the Upload too.

    https://app.box.com/s/24tkemuxxrf8j6vxeenh47qudvy1nyg5

  • IrishMadCat_EA's avatar
    IrishMadCat_EA
    Icon for EA QV Team rankEA QV Team
    8 years ago

    @LittleMsSam Thank you for the uploads.

    When you reloaded the fifth recovered save was much of your progress lost or was the game at the point you were last playing that save?

  • LittleMsSam's avatar
    LittleMsSam
    Seasoned Hotshot
    8 years ago

    I'm pretty sure it was the point where i last saved, so no progress loss.

  • IrishMadCat_EA's avatar
    IrishMadCat_EA
    Icon for EA QV Team rankEA QV Team
    8 years ago

    Well that's good news at least. Thank you again for the information provided.

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    No we dont use any mods.
  • LittleMsSam's avatar
    LittleMsSam
    Seasoned Hotshot
    8 years ago

    Another Info that may help:

    I played a little my Savegame called "Aktuell" and saved my Game in between. When clicking on "Save as" the Name "Mein Spielstand 18" was under the My actual Game.

    I just loaded another Savegame with the Name "Modtesting" i clicked on Save as. And instead of "Modtesting" the same Name "Mein Spielstand 18" was under the My actual Game.

    A canceled the action and just clicked Save to see what happens. And again the Savegame "Aktuell" was overwritten.

    I clicked again on "Save as" and saved the Savegame again under the Name "Modtesting" which i wrote into the Field under My actual Game.

    Then i clicked again on "Save as" and a new Name "Mein Spielstand 19" appeared now under My actual Game.

    It looks like the Game uses the latest slot to save no matter which Savegame you load. I don't know if that only happens if you don't use Save as at least once per Savegame after the Patch

    EDIT: Yes, tested again. The Game uses the latest Slot it generated to Save no matter which Savegame i load!


    EDIT2: Using "Save as" at least once after the Patch and saving in a new slot seems to help but i can't 100% say for sure

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    Not sure what you mean by backups. I played and then saved like usual. Thats when my file disappeared and saved my file over my daughters.
  • LittleMsSam's avatar
    LittleMsSam
    Seasoned Hotshot
    8 years ago

    After an hour of playing and saving via save as several Times my saves did not get saved. It seems that the Game is not able to save the game when you use a custom Savegame Name.

    It just saves it under the self generated Name "Mein Spielstand xx". So no matter which Savegame you load it gets saved under the last self generated Name as it seems.

  • brigitta1710's avatar
    brigitta1710
    Seasoned Vanguard
    8 years ago

    Don't save your current game, but go with your mouse over the other games until you have the right one and save it. You can give your save a name in the main menu. This works for me

  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    I wanted to add my 2 cents in this thread about the new Save feature. Adding the thumbnails to the new save feature was a great idea. I like that you could see the family that you were playing. However, the new save feature isn't so friendly. I have different Saves that I play in game. For example I have two main saves that I play... my "Main Hood" save and then there's my "City Life" Save. When I use to save with the old feature, I was able to pick my main hood and overwrite that save file with no problem and not having to name the file each time.

    With the NEW save feature, I choose "Save As" and I pick the save file that I want to save which would be my main hood, the file will over write as "My save game 13" or something like that. So I would have to name the file "Main Hood" each time I want to over write the main hood save file. I wanted to see if I just pressed the normal "Save", would the game recognize the file and just save in the right save. It did not. My main hood save had overwritten my city life save. Good thing that there is a recover feature. That feature allowed me to recover my City Life Save file and it played as it should and I was able to pick up where I left off with that file. So the thumbnails are cool to have, and the recover feature is an awesome add on but...the Save system needs more work or just give us the old save feature back and add the thumbnails that way?

  • Hi,

    I'm having a problem pretty much the same problem. But, when I looked to see the saves, some of them had dates back to 2015. I only had one sim family back then, and I don't recognize the others. None of my files match up even close, and everything I've done hasn't worked.

  • crinrict's avatar
    crinrict
    Hero+
    8 years ago

    I've taken a look at the new saving system and I do think it works as it should but it's super confusing.

    Best you can do for the moment is backup your saves folder to a folder outside the games folder until your used to the new system.

    Some saves might have been overwritten by accident.

    There's a backup system now when loading you can try to load one of the backups the game automatically makes to see if that's still your old saves.

    Also make sure the game doesn't suddenly use a folder on one drive with different saves.