Forum Discussion

Cpt_McSandwich's avatar
Cpt_McSandwich
2 years ago

Re: Green Screen when streaming on Steam

Product: The Sims 4
Platform:Steam-PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.105.345.1020
What expansions, game packs, and stuff packs do you have installed? Strangerville, Seasons, Outdoor Retreat, Modern Luxe Kit, Laundry day Stuff, Holiday Celebration Stuff, Get Together, Get to Work, Get Famous, Fitness Stuff, Cottage Living, Cool Kitchen Stuff, City Living, Cats & Dogs, Bust the Dust Kit, Basement Treasure Kit, Backyard Stuff
Steps: How can we find the bug ourselves? Start game in Steam and activate remote play on steam deck.
What happens when the bug occurs? Screen stays green on remote play device, while running perfectly fine on the streaming pc.
What do you expect to see? i expect to be able to remote play the game
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

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So lately i havent been able to play sims 4 trough remote play on any device i try to. doesnt work on mobile phone, ipad nor the steam deck. apparently many people have been running into this issue since the last crystal patch. i just hope we get a fix for this sooner rather than later 🙂

5 Replies

  • Cpt_McSandwich's avatar
    Cpt_McSandwich
    2 years ago

    its literally got nothing to do with steam. Its either a problem on EA's part or the update/DLC that broke the remote play function of the game.

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    2 years ago

    @Cpt_McSandwich 

    I think you will find that Remote play is something that Steam offers and the Steam deck as the name suggests are also Steam.

  • NikoDevlin's avatar
    NikoDevlin
    2 years ago
    @jpkarlsen Steam is not the issue. We are well aware that Steam is not an EA product. I have read of similar issues from a few years ago being caused by the EA in-game overlay, but so far no one has found a solution to the problem in this topic, which is ridiculous as it's been an ongoing problem for over a month. I've seen myself the game will stream fine if you accidently stream your desktop. As soon as you click on the game's window, the entire window turns green, so it's clearly a game issue.
  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    2 years ago

    @NikoDevlin 

    If it is a problem caused by the overlay the solution should be simple. Stop using it.

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