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jpkarlsen's avatar
jpkarlsen
Hero (Retired)
7 years ago

Re: Help! My entire game of Sims 4 is gone after update

Do you have any Mods or CC? If so move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game. 

4 Replies

  • can you tell me what deleting that would do? I don't want to delete anything without knowing what it does

  • jpkarlsen's avatar
    jpkarlsen
    Hero (Retired)
    7 years ago

    It clears the cache. The game will create a new localthumbcache.package file.

  • I really know nothing about computers, sorry that I sound dumb, but I don't know what a localthumbcache.package  is or what it does. What does it store? And will deleting it bring back my game?

  • 172e3cda0034987's avatar
    172e3cda0034987
    7 years ago

    @TallieAtap0401

    localthumbcache.package is a cache file that can get big fast. It gets recreated after it's been deleted. It's a good idea to delete this file when having issues with the game and/or adding/removing custom content or mods.

    It may not bring back your game, but it helps with troubleshooting the issue.

    If you want to learn more about Sims 4 user files, see the link below:

    Sims 4 User files explained
    https://sims4.crinrict.com/en/2014/09/user-files-explained/

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