Forum Discussion
Hi, here are the links to hwinfo logs, what is the box next to hidden items called as when i click view in the file explorer it just has a tickl box saying hidden items and the box next to that is greyed out and it says hide selected items.https://wetransfer.com/downloads/01fc7a53085fb58bcb773bad160daa3c20210222144507/0702fe45b316dac8800f587365fd13a320210222144507/6ebe32
@LouisaW2002 Those logs don't show any obvious issues, but they're also only a couple minutes long each, not nearly enough time to rule out the kinds of issues I'd want to look for.
For the hidden items, here's a picture:
https://www.howtogeek.com/howto/windows-vista/show-hidden-files-and-folders-in-windows-vista/
Once hidden items are showing, please follow the earlier instructions exactly as written, and let me know if any of the named folders aren't present.