@wilsonfamily1605 and @LittleFish226 Try disabling Origin in-game: hover over your username, select Application Settings, then Origin in-game, and disable the option at the top.
If that doesn't help, clear Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
restart your computer, and repair the game: open your Origin game library, right-click on the Sims 4 icon, and select Repair. Then try to launch.
Thanks so much @puzzlezaddict , as soon as I disabled Origin in-game the game started perfectly. I feel very noobish for not trying that before, but thank you very much for your help.
@puzzlezaddict none of these work for me....so sad....
@LittleFish226 Please describe your issue in more detail. Where in the process of trying to play the game does it stop working, and what do you see? When did this start happening? Does your computer run Windows or macOS? If Windows, please start by running a dxdiag and attaching it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
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