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EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
3 years ago

Re: High School Bonus Items Not Available on EA Desktop

@deeonlinesm 

Okay, in that case we'd need the live support team to look over your account and review your proof of purchase for High School Years to help get you that bonus content. 

Please reach out to the live support team through the help site here, or you can get in touch via Twitter or Facebook as well if you prefer. Let me know if you have any troubles getting through to live support on this!

1 Reply

  • deeonlinesm's avatar
    deeonlinesm
    New Traveler
    3 years ago

    apologies for being late here. I finally had time to each out to ea help. the said it's a known problem with ea desktop unfortunately ☹️