Forum Discussion
3 Replies
@a84mlmsjxzxp What happens when you try to install the packs you own through the EA App? If you get an error, please post a screenshot. it's fine if the screenshot is in German.
If the packs install through the EA App, but they don't appear in-game, please run searches for two or three of your missing packs. Open a File Explorer window, click This PC in the left panel, and enter the folder name for one of the missing packs in the search field in the upper-right corner. This is the full list of packs:
https://sims4.crinrict.com/eng/extras-2/available-packs-dlc/
For example, if you're looking for Seasons, you'd search for EP05 . Wait for the search to finish, then make sure the full file path is showing under each result. If it's not, expand the window sideways as necessary. Take a screenshot using Windows key-shift-S and attach it to a reply here. Then repeat for one or two more packs.
- a84mlmsjxzxp2 years agoNew Novice
When I did this I no longer had my expansions that I bought on Ea. I then deleted it and did it again as you said and yet sims 4 wouldn't uninstall on ea. I got it a little later (unfortunately I wasn't at home, which is why the answer took so long) Then I did something and it worked. But now I no longer have my score. I also tried to restore it but unfortunately no chance. (the strange thing is when I tried it before and it didn't work, I had my save) But I don't think it's that bad since I have everything in my packs now. My only problem is that I can't find the mods folder and have no idea where it might be. Does anyone know where he is? Can I even install mods via Steam?
Ps I am very grateful to you
Thank you
@a84mlmsjxzxp My last suggestion wasn't supposed to be a fix, it was about gathering information so I could figure out why your EA App-owned packs weren't loading in-game. If you need more help with that, please post the screenshots I asked for. If it's fixed, never mind.
You may be looking in the wrong place for your Mods folder. Here's how to find the correct location:
https://sims4.crinrict.com/2018/07/wo-befindet-sich-mein-benutzerordner/
If you still can't find your saves, please see the first post of this thread: