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puzzlezaddict's avatar
puzzlezaddict
Hero+
2 years ago

Re: How to recover my save files

@OTPships  It sounds like Sims 4 might not be reading the folder you moved.  Here's how to find the full file path the game is reading:

https://sims4.crinrict.com/eng/2018/07/how-to-find-your-user-folder/

If that file path still points to your internal drive, here's how to direct the game to the folder on the external drive instead:

https://crinrict.com/blog/2020/02/moving-windows-documents-folder-to-external-drive-via-symbolic-link.html

You could skip the first part, moving the folder, since you've already done that.  Just create the symbolic link.  If you have trouble with the command, please let me know what error you're getting, and also post the full file path of the Sims 4 folder the game is reading as described in the first link.

2 Replies

  • OTPships's avatar
    OTPships
    2 years ago

    sorry it took me so long to reply but it didn't work I'm so confused why it didn't work

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @OTPships  The "cannot create a file when that file already exists" message means exactly what it says: you can't create a symlink called "The Sims 4" in a location where there's already something called "The Sims 4."  That's why the first part of the symlink guide says to move the Sims 4 folder to the external drive.

    If you move the folder, then start the game afterwards, you'll have created a new "The Sims 4" folder in the same location as the old one, and you'll need to delete that before creating the symlink.

    If you don't see the Sims 4 folder, please make sure you're opening the correct location.  Open a File Explorer window, click This PC in the left panel, double-click the C drive, then open Users > your username > Documents > Electronic Arts.

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