Re: i paid for a game with the wrong credit card and want a refund
If it's been less than 7 days/ less than 24 hours since playing the game for the first time, you can request a refund through the great game Guarantee: https://www.origin.com/en-de/great-game-guarantee
If not, please contact a game advisor
Game advisors can be found through live chat or call-back
- https://help.ea.com/en/contact-us/
- Click on the orange NEXT button
- Select a platform
- Click on the orange NEXT button
- Select a topic and describe your problem in a few words
- Click on the orange NEXT button
- Click Chat Now to chat with a Game Advisor or leave your phone number for a call-back
In Details here: How to contact a Game Advisor using the new EA Help page
