Re: Installing Origin and Sims 4 on Win 8 - updatetool.exe error

Thank you for your help PuzzleAddict!  The link you provided is the same link I tried several times (where I tried to install from the file called OriginSetup.exe), and I was having problems with it as it wasn't updating properly. 

It turns out there is a newer version of Origin (the installer file is called OriginThinSetup.exe) that is downloadable from https://www.origin.com/aus/en-us/store/download.

I followed the instructions for uninstalling "the hard way" and ran OriginThinSetup.exe as administrator. As I had already redeemed the product code that came with the The Sims 4 2-disc set, the game appeared in My Game Library, and now I am waiting for the game to download from Origin.

Fingers crossed for a successful Sims 4 download!