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kreatora's avatar
kreatora
Hero (Retired)
6 years ago

Re: Interactions menu slow on certain things

@Grace04x

I don't see any serious problems with your DxDiag.
Only one thing. You have Win10 that came with good antivirus program Windows Defender. You really don't need this Avast program. I see in your DxDiag it is causing some problems.
Uninstall it using Revo free uninstaller. It will clear all traces of Avast from your computer. Download a free version to don't pay for it
https://www.revouninstaller.com/revo-uninstaller-free-download/

Check if your Windows is up to date
https://support.microsoft.com/help/4027667/windows-10-update

In the game options (others) you will see now FPS button turn it on to see what is the speed of displayed frames per second. if it will be 15 - 20 and no more, then this is the reason for the malfunctioning game.
low FPS rate can be caused by many things such as overheating computer. Another reason may be that the internet works when you play. Disconnect the internet completely when in the game (unplug the modem, turn of WiFi) and see if it changes anything.


2 Replies

  • Hello, thanks for getting back to me.

    How do I activate windows defender, or is it already activated? Should I be using mcafee antivirus scan aswell with it ? 

    Also I'm not seeing this FPS button anywhere when I go into game options then other 

  • kreatora's avatar
    kreatora
    Hero (Retired)
    6 years ago

    @Grace04x 

    It is already activated 

    You should not use Mcafee with it. Turn it off or uninstall

    About FPS - I'm very sorry I have forged that this option is in Origin options  not in the game options

    Go to the Origin,  click Origin icon on the left top. Select "application settings" - next choose "Origin in game" 

    At the bottom of the page will be:
    During the game:
    Displays the FPS counter

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