Forum Discussion

Re: Load Screen Crashes in Sims 4

HI @GeorgiaPeach2388 

Could you post your Computer's DxDiag?

- Press Windows-Key + R
- Type: DxDiag
- Click on Save all Information.
- Attach the Text File to your post

Are you using mods or cc in your game ?

4 Replies

  • I recorded a video showing what my game was doing on my PC! I tried to load my game but it exits me out!

  • It will start but once I tried to load my saved game it will load for a while & then exist me out of Sims completely..what’s dxdiag?

  • crinrict's avatar
    crinrict
    Hero+
    5 years ago
    @GeorgiaPeach2388 Follow the instructions I posted above. It's your computer specs in detail also showing potential errors. It's not about posting a video.