Hi again. Sadly, the power cycling didn't work. I don't really get why I can play the game on other computers using the same internet but not on my own...
The error message doesn't automatically show up on start when Sims Delivery is disabled.
@LycorisII Please clear Windows temp files:
Additionally, before trying again to open the EA App, clean-uninstall it with Revo Uninstaller (the free version is fine). Use the Intensive scanning method when asked. Restart your computer and download a fresh copy of the App installer from here:
https://www.ea.com/ea-app#downloads
Run it as an admin: right-click the download and select "Run as adminnistrator." Then open Sims 4 and try to connect.
HI! I'm happy to report that as of now, both the EA App and The Sims 4 connect to the internet. It seems the problems were connected after all.
I'm not 100% sure what solved it, but I did follow your instructions, and I did it in combination with another thing I found here (picture below). So I guess what solved it was either revo, temp files or completely disabling the VPN in the task manager.
Either way, I'm over the moon. I really hope this works now and that it doesn't come back. I've been having problems since September.
Thank you so much for your help. I don't know anything about computers so it was really nice and helpful. I was ready to give up. 🙂
@LycorisII I'm so glad to hear it, and thanks for letting me know about the VPN as well. It could definitely cause Sims 4 issues even when it appears to be behaving in every other context.
