Forum Discussion
2 Replies
Sorry took so long to respond. Power was out this morning. But this is what I got following the steps for the DxDig.
Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: English (Regional Setting: English)
System Manufacturer: LENOVO
System Model: 81D2
BIOS: 7VCN24WW (type: UEFI)
Processor: AMD Ryzen 3 2200U with Radeon Vega Mobile Gfx (4 CPUs), ~2.5GHz
Memory: 8192MB RAM
Available OS Memory: 7734MB RAM
Page File: 8193MB used, 1659MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.17134.0001 64bit Unicode@PeggySue182
What I need is the date of your drivers - This info should be in DxDiag
At the end of DXDiag is given the amount of free space on your C drive - check if you have at least 20 GB free space.
At the very bottom of your, DxDiag is a description of the problems with strange markings.
But In this situation, you have to find yourself if there are new drivers for your GPU
https://www.amd.com/en/support
Check if your Windows is up to date
https://support.microsoft.com/help/4027667/windows-10-update
I don't have a description of problems from DXdiag but I think that
generally, the problem is the GPU because of the integrated graphics chip and maybe temporary lack of memory for the game
